testimonials or what our
customers say about us

Explanations of terms and conditions were really clear. The properties they showed me fit exactly with my budget and features. They were very helpful showing us around properties and finding the right place. The follow up of the process was very useful.

Finding a room through City Rooms was a very smooth process. I really appreciated how they listened to my preferences for what I was looking for and only showed me flats that matched my criteria. They arranged an extra viewing for me and the paperwork was quick and easy. Also, I'm really happy with the room and flatmates!

I'm delighted to write a recommendation of City Rooms. From the very beginning, they support me and help me with the whole process. I was living in Sweden when I contacted them the first time, having lot of questions about the renting process. They called me many times, explaining every detail. I booked my room online and I moved in the room the same day that I arrived in the capital. Satisfactory service, they made my life more comfortable and easy.

I'm writing my experience to thank you for the efficient and friendly manner in which all the team have dealt with me. My contract is almost finished, but I will certainly renew it with them again. They've been very helpful, answering my calls every day (including weekends), and solving problems very quick.

Very good service. I'm really happy with the support that I received from all the team. Every single person I have spoken to at City Rooms has been courteous, friendly and helpful; furthermore they have been personable in a way that I have not previously experienced with any other agency, and they gave me information about the area and transport links. I was highly impressed with how everyone dealt with me. Your staff are a credit to you and your company

I would like say, once again, how impressed I am with City Rooms. I would remark on the professionalism and responsibility of the agency, and how pleasant everyone was. This has been a complete change from my past experience with estate agents.

My experience has been very positive. The staff working at The City Rooms have proved to be honest, reliable and the team ensured a stress-free rent. Good communication during the whole process, and fast response when problems arise. They are a dedicated and enthusiastic team of people!

A very positive experience, well trained and professional service, with support and encouragement offered by them at all times. I would have no hesitation in recommending them! Thank you and good luck to your company!

I'm pleased with the service provided. Their friendly and easy going approach allowed me to feel more comfortable with the process. I didn't feel like I was wasting my time at any moment, as they were quickly and efficient.

I am speaking from a landlord side - I would recommend City rooms to anyone who needs to rent out their flat quickly and with no hassle, I had a large 3 bed penthouse to rent and in the current market it could have been quite a challenge to find a single tenant willing to take a large property at a good price, I was also moving myself so needed to get this sorted fairly quickly. Shabir from City Rooms contacted me about the apartment on the day the ad was published online, came to view it the next day, and we quickly agreed on the price and other conditions of rent. The price they offered was very competitive and the conditions were great. They offer full management of the property so as a landlord you don’t have to take care of various repairs and other issues, you just receive your monthly rent and enjoy it, Shabir also took care of the new furniture, smoke alarms, and even new floorings for the bedroom ( all at great prices) and spread the cost of these for me over several months, which was very handy and nice to have, Shabir is always contactable to discuss any issues/queries I might have. Great service overall, would recommend to any landlord looking to rent quickly with a free full management service.

Having worked with City Rooms for many years no, I can wholeheartedly recommend them to future landlord’s as a company that outperform most, not all within their industry. City Rooms are always completely transparent when arranging for new tenancies to commence. If any maintenance issues have occured over the years, City Rooms have been a pleasure to deal with and have ensured access is provided and issues are communicated in writing immediately. 10/10 from me!

We are landlords and recently rented to City Rooms and they are extremely professional and their in-house Maintenance team are superb. We would highly recommend to any fellow landlord.

I have had the pleasure of dealing with Shabir Ahmed for the last eight months now, he has been exceptional to work with and remains professional at all times. He has taken on 10 properties in total from my agency, all of which he has delivered everything which he promised. He always goes out of his way to resolve anything which arises. From a Landlord's perspective this is guaranteed rent with no issues during tenancies. Shabir always acts quickly and really stands out from all the other company lets which I have ever dealt with. Great work, he is a great asset to City Rooms.

Incredible experience, very easy to work with and no doubt would I work with them again.

I find City Rooms are excellent agency. Being a landlady my experience with City Rooms has been stress free. The management team are great, particularly Jessica who deals with all my repairs and queries in a timely manner.

Great people! Great agency! Reliable and honest!!! Definitely the right agency to go to if you are new to London!!! Thanks guys! Will recommend!!

Thank you for being so kind and understanding with me. I will recommend you.

Excellent Service, fast work on finding you a room. Lots of good rooms available. The one i booked was great, little off the the tube station I wanted to be but still within minutes away from my work.

Good provider of rooms. My friends and I rented 4 rooms from them in the same house and we are very happy with everything.

If you’re looking for great service experience then this is the place to visit. Starting off with the team, everybody is so friendly and understands exactly what you need. They take care of all the proceedings. You can sit back and relax. They have so many offerings available for you, you’ll never ever run out of options. The apartments are neat and tidy and fairly priced. The entire process is smooth. I would recommend it to all family members and friends. Really great service!

Good and professional people. I have been living with City Rooms more than 8 months and all good so far.

Visited their office in Stepney Green yesterday. I was able to find a room fast and hassle free.

First time renting something on my own, very good company where you can find good rooms in London and good service.

Very good company to deal with. In my opinion, one of the best accommodation providers available.

My agent was good throughout all this tenancy process. I had a bunch of questions and I was explained everything by the ladies in administration. I do feel (even if I am only a new customer for them) that this company does care for their customers. I have a 12 months tenancy so hopefully all will be as great as it has been so far.

My best experience in London, I love my room, my flatmates, everything!

Absolutely Helpful. Amazing experience.

Fantastic Service. A great range of choice to cater to any budget!! Very pleased to have dealt with such professional people. Highly recommend.

My experience with this agency is very good. I find them very authentic and reliable. I came to meet an agent in their office and I was offered a coffee and the receptionist was very kind. They have a good system, kind like a hotel, you can see the pictures, videos, and so on. I then went to see the property and loved it. So far amazing service.

Excellent Service. Very professional and quick to respond when queries/issues were raised during the tenancy.